These Terms & Conditions govern all bookings and stays with Select Serviced Accommodation Ltd (“We”, “Us”, “Our”). By making a booking, you (“Guest”) agree to be bound by these terms. The latest version is available on our website.
All bookings create a temporary licence to occupy only. No tenancy or exclusive possession is granted. We retain full management and access rights, including entry for inspection, maintenance, cleaning, or emergencies (with reasonable notice where possible, except in genuine emergencies). Any attempt to assert residency or tenancy rights will constitute a breach and may result in immediate termination of the licence.
Bookings are confirmed by email. Payment terms:
A refundable £250 security deposit is required (via card authorisation or payment). It may be used to cover damage, excessive cleaning, or breaches of these terms. Any balance will be refunded (with an itemised breakdown of deductions) within 14 days of departure. If damage exceeds the deposit, we will provide quotes and charge the card on file for . the reasonable additional cost. Damaged items will be replaced like-for-like where possible, with proof of cost supplied on request.
Check-in: From 15:00 (subject to property-specific variations shown in your booking confirmation). Check-out: By 11:00 on the day of departure. Late check-out (unless pre-agreed) will incur a full day’s charge.
Cancellations must be in writing.
The Guest Agrees:
Properties include kitchen appliances, broadband, linen, towels, and bi-weekly cleaning. Extra charges for additional cleaning, excessive utilities, or pay-per-view. Illegal internet use may suspend service.
We are not liable for loss/damage to personal belongings or vehicles—guests should obtain adequate insurance. Our maximum liability for breach (excluding personal injury, death, fraud, or statutory prohibitions) is £5,000 (increased from prior cap for fairness).
We may enter for maintenance, safety checks, or viewings (24 hours’ notice where possible). Immediate access in emergencies (e.g., fire, flood, gas leak).
Items left after check-out held for one month (food disposed immediately). We hold card details for legitimate extra charges (e.g., damages, cleaning), with prior notice where possible.
Guests must follow fire procedures, manufacturer instructions, and any current health guidelines. We maintain enhanced cleaning protocols.
Date/apartment changes accommodated where possible; shortened stays charged per applicable rates. We may alter location/price pre-final payment (48 hours to accept or full refund). In exceptional circumstances, we may cancel and offer alternative or refund.
We collect data (e.g., passport, payment, contact) to process bookings, complying with UK GDPR, Data Protection Act 2018, and changes under the Data (Use and Access) Act 2025. Data stored securely; not shared except for legal/auditing purposes. For access, deletion, or complaints: Contact info@selectservicedaccommodation.com or see our full Privacy Policy
We collect data (e.g., passport, payment, contact) to process bookings, complying with UK GDPR, Data Protection Act 2018, and changes under the Data (Use and Access) Act 2025. Data stored securely; not shared except for legal/auditing purposes. For access, deletion, or complaints: Contact info@selectservicedaccommodation.com or see our full Privacy Policy
https://selectservicedaccommodation.com/privacy-policy/ .
Neither party liable for delays/non-performance due to Force Majeure. We will notify promptly and use reasonable efforts to mitigate.
We aim to resolve issues amicably. If unresolved, use our internal complaints process first. Disputes governed by laws of England & Wales; courts of England & Wales have jurisdiction.